Description
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa?s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world?s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
POSITION SUMMARY
Provide VISA?s leading Acquirers with support, from opportunity assessment to execution that will drive increased revenue and Merchant Sales Volume (MSV) through the defined Acceptance Strategy for South Africa and neighbouring countries. Success in this role will be measured by several factors including: growth in Visa revenue, VISA sales volume, growth in point of acceptance devices deployed in market, growth in geographic expansion of card acceptance and channel expansion.
KEY RESPONSIBILITIES
Develop and strengthen Acquirer Bank Clients through delivery of enhanced product support
In partnership with CEMEA Business Development, support and strengthen the VISA client relationship to achieve business goals and objectives.
In partnership with CEMEA Business Development, contribute in the evaluation and the prioritisation of Acquirer Bank requirements and opportunities to drive both volume and revenue growth.?
Contribute and support a comprehensive CRM process that includes detailed Acquiring account plans and call reporting to strengthen VISA Client relationships
Expand Acceptance into new merchant sectors
In partnership with CEMEA Marketing and Business Development, secure the commitment of Acquirers to identify and target under penetrated merchant sectors.
Lead the implementation of VISA?s acceptance strategy; working closely with the Acquirers to increase the numbers of merchant outlets accepting VISA cards in both new and existing sectors (e.g. grocery, petrol, utilities).
Lead the development and execution of suitable commercial solutions to achieve acceptance growth, (as measured by number of acceptance outlets, sales volume and share of spend) in new and existing sectors.
Expand acceptance into new channels
In partnership with CEMEA Marketing and Business Development, identify channel specific opportunities, develop an approach and formulate targets for capturing under penetrated payment channels with Acquirers. (e.g. mPOS, Kiosk, Bill Pay Portals)
Contribute to the development of the Acceptance Marketing strategy and plans
Contribute towards South Africa? marketing plan targeted at merchants that takes into account the acceptance strategy, competitive landscape and Acquirer business objectives.?
Ensure the Acceptance marketing plan and strategy is effectively communicated to and understood by the relevant stakeholders in the sub-region.
In partnership with CEMEA Marketing team, provide input into design and implementation of marketing and promotional activities to enhance usage and activation.
?Establish and manage budget requirements for the Acceptance Development ? Acquirer/ Merchant? function
Deliver detailed budgetary plans which are built bottom-up and regularly reviewed, maintaining a flexibility and resilience to cater for local market dynamics.
Prioritise and secure the optimal allocation of budget for Bank Acquirer? and? Merchant related activities to support the achievement of business objectives (e.g.? Marketing, infrastructure and strategy execution).?
Direct and coordinate the implementation of the sub-regional plans within the constraints of the budget.
?In conjunction with the Hub based staff, manage the provisioning of consultancy, education and sales support to relationship management
Provide professional advice and consultancy to senior level management in key client?s banks covering both tactical and strategic products and marketing aspects for Acceptance Development.
Provide training and support to relationship management staff.
Provide qualified sales support for individual members.
Represent Visa by speaking at conferences and business meetings and undertake media and public relations activities.
KEY COMPETENCIES
Leadership Skills
People management skills
Superior negotiation skills leading to timely and acceptable resolutions
Client relationship and management skills
Solid interpersonal skills and working with cross functional teams
Exceptional verbal and written communication skills - Development and preparation of executive level briefs
Self-directed and motivated
Able to work with little management oversight
Strategic management and creative thinking
Analytical in thought processes
Qualifications
Education: Bachelors? or MBA economics/business or related field with marketing foundation
Skills - Professional/Technical/Business
Retail banking/financial services sector or card acquiring business experience.
Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes
Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
Strong commercial acumen with previous product line P&L responsibility is a plus
Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
Strong self-management skills including demonstrable drive and energy
Sales experience and proven negotiation skills
Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within APCEMEA, between regions and with Worldwide Services staff
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